Send Messages - Dialect Developer Documentation

Users must subscribe to your app before you can send them notifications. If you try to send a message to an unsubscribed user, it will not be delivered.Setting up user subscriptions: See our User Management guide for implementation details.

Prerequisites

Before sending messages, ensure you have completed these steps:

Authentication Setup: Have your API key ready (see the Authentication guide if you need to set this up)
App Registration: Your app must be registered with Dialect
User Subscriptions: Ensure your users have subscribed to receive notifications from your app

Message Delivery Overview

Dialect’s REST API provides flexible delivery options:

Channel Selection: Messages are sent according to user channel preferences (IN_APP, email, Telegram, push)
User Targeting: Send to individual users, groups, or broadcast to all subscribers
Rich Content: Support for titles, actions, images, and formatted content
Topic-Based: Optional targeting based on notification types/topics

How It Works

Step 1: Basic Message Sending

Send to a Single User

Send a notification to a specific user’s wallet address. This is the most common messaging pattern. API Reference: POST /v2/{appId}/send

curl
TypeScript

curl https://alerts-api.dial.to/v2/{appId}/send \
  --request POST \
  --header 'x-dialect-api-key: YOUR_API_KEY' \
  --header 'Content-Type: application/json' \
  --data '{
    "recipient": {
      "type": "subscriber",
      "walletAddress": "9WzDXwBbmkg8ZTbNMqUxvQRAyrZzDsGYdLVL9zYtAWWM"
    },
    "channels": ["EMAIL", "IN_APP"],
    "message": {
      "title": "Welcome to Our Platform! 🎉",
      "body": "Thanks for joining us. Get started by exploring our features."
    }
  }'

const message = {
  recipient: {
    type: 'subscriber',
    walletAddress: '9WzDXwBbmkg8ZTbNMqUxvQRAyrZzDsGYdLVL9zYtAWWM'
  },
  channels: ['EMAIL', 'IN_APP'],
  message: {
    title: 'Welcome to Our Platform! 🎉',
    body: 'Thanks for joining us. Get started by exploring our features.'
  }
};

const response = await fetch(`https://alerts-api.dial.to/v2/${appId}/send`, {
  method: 'POST',
  headers: {
    'x-dialect-api-key': 'YOUR_API_KEY',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify(message)
});

const result = await response.json();

Send to Multiple Users

Send the same notification to multiple specific users in a single request. This is more efficient than making individual API calls and supports up to 10,000 wallet addresses. API Reference: POST /v2/{appId}/send

curl
TypeScript

curl https://alerts-api.dial.to/v2/{appId}/send \
  --request POST \
  --header 'x-dialect-api-key: YOUR_API_KEY' \
  --header 'Content-Type: application/json' \
  --data '{
    "recipient": {
      "type": "subscribers",
      "walletAddresses": [
        "9WzDXwBbmkg8ZTbNMqUxvQRAyrZzDsGYdLVL9zYtAWWM",
        "AnotherWalletAddress123...",
        "ThirdWalletAddress456..."
      ]
    },
    "channels": ["EMAIL", "IN_APP"],
    "message": {
      "title": "Welcome to Our Platform! 🎉",
      "body": "Thanks for joining us. Get started by exploring our features."
    }
  }'

const users = [
  '9WzDXwBbmkg8ZTbNMqUxvQRAyrZzDsGYdLVL9zYtAWWM',
  'AnotherWalletAddress123...',
  'ThirdWalletAddress456...'
];

const multipleUsersMessage = {
  recipient: {
    type: 'subscribers',
    walletAddresses: users
  },
  channels: ['EMAIL', 'IN_APP'],
  message: {
    title: 'Welcome to Our Platform! 🎉',
    body: 'Thanks for joining us. Get started by exploring our features.'
  }
};

const response = await fetch(`https://alerts-api.dial.to/v2/${appId}/send`, {
  method: 'POST',
  headers: {
    'x-dialect-api-key': 'YOUR_API_KEY',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify(multipleUsersMessage)
});

Broadcast to All Users

Send notifications to all users subscribed to your app by using the all-subscribers recipient type.

curl
TypeScript

curl https://alerts-api.dial.to/v2/{appId}/send \
  --request POST \
  --header 'x-dialect-api-key: YOUR_API_KEY' \
  --header 'Content-Type: application/json' \
  --data '{
    "recipient": {
      "type": "all-subscribers"
    },
    "channels": ["EMAIL", "IN_APP"],
    "message": {
      "title": "Major Update Released! 🚀",
      "body": "Version 2.0 is now live with exciting new features."
    }
  }'

const broadcastMessage = {
  recipient: {
    type: 'all-subscribers'
  },
  channels: ['EMAIL', 'IN_APP'],
  message: {
    title: 'Major Update Released! 🚀',
    body: 'Version 2.0 is now live with exciting new features.'
  }
};

const response = await fetch(`https://alerts-api.dial.to/v2/${appId}/send`, {
  method: 'POST',
  headers: {
    'x-dialect-api-key': 'YOUR_API_KEY',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify(broadcastMessage)
});

Send Personalized Messages to Multiple Users

Send different notification content to multiple users using the batch endpoint. This is ideal for personalized alerts like individual portfolio updates, transaction confirmations, or customized recommendations. Supports up to 500 personalized messages per batch. API Reference: POST /v2/{appId}/send-batch

curl
TypeScript

curl https://alerts-api.dial.to/v2/{appId}/send-batch \
  --request POST \
  --header 'x-dialect-api-key: YOUR_API_KEY' \
  --header 'Content-Type: application/json' \
  --data '{
    "alerts": [
      {
        "recipient": {
          "type": "subscriber",
          "walletAddress": "9WzDXwBbmkg8ZTbNMqUxvQRAyrZzDsGYdLVL9zYtAWWM"
        },
        "channels": ["EMAIL", "IN_APP"],
        "message": {
          "title": "Your SOL Staking Rewards: 0.15 SOL Earned! 🎯",
          "body": "Great news! Your staked SOL has earned 0.15 SOL in rewards this week. Your total staked amount is now 12.5 SOL with an APY of 6.8%."
        }
      },
      {
        "recipient": {
          "type": "subscriber",
          "walletAddress": "AnotherWalletAddress123..."
        },
        "channels": ["EMAIL", "IN_APP"],
        "message": {
          "title": "Your USDC Position is Up 2.3% Today! 📈",
          "body": "Your USDC lending position has gained $45.80 today. Current balance: $2,045.80. Consider increasing your position while rates are favorable."
        }
      },
      {
        "recipient": {
          "type": "subscriber",
          "walletAddress": "ThirdWalletAddress456..."
        },
        "channels": ["EMAIL", "IN_APP"],
        "message": {
          "title": "Portfolio Weekly Summary: +$450 Gain 🚀",
          "body": "Your portfolio performed excellently this week with a total gain of $450 (12.3%). Top performer: Jupiter (JUP) +34%. Review your full analysis."
        }
      }
    ]
  }'

// Example: Portfolio performance alerts with personalized data
const portfolioAlerts = [
  {
    walletAddress: '9WzDXwBbmkg8ZTbNMqUxvQRAyrZzDsGYdLVL9zYtAWWM',
    rewards: 0.15,
    totalStaked: 12.5,
    apy: 6.8
  },
  {
    walletAddress: 'AnotherWalletAddress123...',
    usdcGain: 45.80,
    currentBalance: 2045.80,
    assetType: 'USDC Lending'
  },
  {
    walletAddress: 'ThirdWalletAddress456...',
    weeklyGain: 450,
    gainPercentage: 12.3,
    topPerformer: 'Jupiter (JUP)',
    topPerformance: 34
  }
];

const batchPersonalizedAlerts = {
  alerts: portfolioAlerts.map(user => ({
    recipient: {
      type: 'subscriber',
      walletAddress: user.walletAddress
    },
    channels: ['EMAIL', 'IN_APP'],
    message: {
      title: user.rewards 
        ? `Your SOL Staking Rewards: ${user.rewards} SOL Earned! 🎯`
        : user.usdcGain 
        ? `Your ${user.assetType} is Up ${((user.usdcGain / (user.currentBalance - user.usdcGain)) * 100).toFixed(1)}% Today! 📈`
        : `Portfolio Weekly Summary: +$${user.weeklyGain} Gain 🚀`,
      
      body: user.rewards
        ? `Great news! Your staked SOL has earned ${user.rewards} SOL in rewards this week. Your total staked amount is now ${user.totalStaked} SOL with an APY of ${user.apy}%.`
        : user.usdcGain
        ? `Your ${user.assetType} position has gained $${user.usdcGain} today. Current balance: $${user.currentBalance}. Consider increasing your position while rates are favorable.`
        : `Your portfolio performed excellently this week with a total gain of $${user.weeklyGain} (${user.gainPercentage}%). Top performer: ${user.topPerformer} +${user.topPerformance}%. Review your full analysis.`
    }
  }))
};

const response = await fetch(`https://alerts-api.dial.to/v2/${appId}/send-batch`, {
  method: 'POST',
  headers: {
    'x-dialect-api-key': 'YOUR_API_KEY',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify(batchPersonalizedAlerts)
});

When to use send-batch vs send:

Use /send with "subscribers" type when sending the same message to multiple users (up to 10,000)
Use /send-batch when sending different personalized content to multiple users (up to 500)

Step 2: Channel-Specific Delivery

Target Email and Telegram

Control which channels receive your message by specifying the channels array. Note that IN_APP notifications are delivered automatically when included, so you can add other channels as needed.

curl
TypeScript

curl https://alerts-api.dial.to/v2/{appId}/send \
  --request POST \
  --header 'x-dialect-api-key: YOUR_API_KEY' \
  --header 'Content-Type: application/json' \
  --data '{
    "recipient": {
      "type": "subscriber",
      "walletAddress": "9WzDXwBbmkg8ZTbNMqUxvQRAyrZzDsGYdLVL9zYtAWWM"
    },
    "channels": ["EMAIL", "TELEGRAM"],
    "message": {
      "title": "Weekly Portfolio Summary",
      "body": "Here is your portfolio performance for this week..."
    }
  }'

const weeklyUpdate = {
  recipient: {
    type: 'subscriber',
    walletAddress: '9WzDXwBbmkg8ZTbNMqUxvQRAyrZzDsGYdLVL9zYtAWWM'
  },
  channels: ['EMAIL', 'TELEGRAM'],
  message: {
    title: 'Weekly Portfolio Summary',
    body: 'Here is your portfolio performance for this week...'
  }
};

await fetch(`https://alerts-api.dial.to/v2/${appId}/send`, {
  method: 'POST',
  headers: {
    'x-dialect-api-key': 'YOUR_API_KEY',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify(weeklyUpdate)
});

Rich HTML Content for Email

When sending to email channels, you can use HTML formatting for rich content presentation.

curl
TypeScript

curl https://alerts-api.dial.to/v2/{appId}/send \
  --request POST \
  --header 'x-dialect-api-key: YOUR_API_KEY' \
  --header 'Content-Type: application/json' \
  --data '{
    "recipient": {
      "type": "subscriber",
      "walletAddress": "9WzDXwBbmkg8ZTbNMqUxvQRAyrZzDsGYdLVL9zYtAWWM"
    },
    "channels": ["EMAIL"],
    "message": {
      "title": "Transaction Confirmation - Order #12345",
      "body": "<h2>Transaction Successful</h2><p>Your transaction has been processed successfully.</p><table style=\"width: 100%; border-collapse: collapse;\"><tr><td style=\"padding: 10px; border: 1px solid #ddd;\"><strong>Amount:</strong></td><td style=\"padding: 10px; border: 1px solid #ddd;\">0.5 SOL</td></tr><tr><td style=\"padding: 10px; border: 1px solid #ddd;\"><strong>Fee:</strong></td><td style=\"padding: 10px; border: 1px solid #ddd;\">0.0025 SOL</td></tr><tr><td style=\"padding: 10px; border: 1px solid #ddd;\"><strong>Transaction ID:</strong></td><td style=\"padding: 10px; border: 1px solid #ddd;\">3x7Kj...9mNp</td></tr></table><p>View full details in your dashboard.</p>"
    }
  }'

const emailNotification = {
  recipient: {
    type: 'subscriber',
    walletAddress: '9WzDXwBbmkg8ZTbNMqUxvQRAyrZzDsGYdLVL9zYtAWWM'
  },
  channels: ['EMAIL'],
  message: {
    title: 'Transaction Confirmation - Order #12345',
    body: `
      <h2>Transaction Successful</h2>
      <p>Your transaction has been processed successfully.</p>
      
      <table style="width: 100%; border-collapse: collapse;">
        <tr>
          <td style="padding: 10px; border: 1px solid #ddd;"><strong>Amount:</strong></td>
          <td style="padding: 10px; border: 1px solid #ddd;">0.5 SOL</td>
        </tr>
        <tr>
          <td style="padding: 10px; border: 1px solid #ddd;"><strong>Fee:</strong></td>
          <td style="padding: 10px; border: 1px solid #ddd;">0.0025 SOL</td>
        </tr>
        <tr>
          <td style="padding: 10px; border: 1px solid #ddd;"><strong>Transaction ID:</strong></td>
          <td style="padding: 10px; border: 1px solid #ddd;">3x7Kj...9mNp</td>
        </tr>
      </table>
      
      <p>View full details in your dashboard.</p>
    `
  }
};

await fetch(`https://alerts-api.dial.to/v2/${appId}/send`, {
  method: 'POST',
  headers: {
    'x-dialect-api-key': 'YOUR_API_KEY',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify(emailNotification)
});

Step 3: Interactive & Rich Messages

Actionable Notifications

Add action buttons to your notifications that allow users to take immediate action. Supports up to 3 action buttons that can direct users to external websites or blink-enabled actions. When Dialect’s mapping service detects a supported protocol URL, it automatically enriches the alert with a context object.

External Link
Blink Action

curl https://alerts-api.dial.to/v2/{appId}/send \
  --request POST \
  --header 'x-dialect-api-key: YOUR_API_KEY' \
  --header 'Content-Type: application/json' \
  --data '{
    "recipient": {
      "type": "subscriber",
      "walletAddress": "9WzDXwBbmkg8ZTbNMqUxvQRAyrZzDsGYdLVL9zYtAWWM"
    },
    "channels": ["EMAIL", "IN_APP"],
    "message": {
      "title": "Staking Rewards Ready! 🎯",
      "body": "You have earned 0.15 SOL in staking rewards. Click below to claim them.",
      "actions": [{
        "type": "link",
        "label": "Claim Rewards",
        "url": "https://yourapp.com/claim-rewards"
      }]
    }
  }'

The highlighted line shows the supported protocol URL:

curl https://alerts-api.dial.to/v2/{appId}/send \
  --request POST \
  --header 'x-dialect-api-key: YOUR_API_KEY' \
  --header 'Content-Type: application/json' \
  --data '{
    "recipient": {
      "type": "subscriber",
      "walletAddress": "6JpNV6DK88auwzKVizdeT4Bw3D44sam5GqjcPCJ7y176"
    },
    "channels": ["IN_APP"],
    "message": {
      "title": "Liquidation Warning",
      "body": "Your SOL/USDC position is at 78% LTV, approaching liquidation threshold of 80%.",
      "actions": [{
        "type": "link",
        "label": "Add Collateral",
        "url": "https://jup.ag/lend/borrow/1/nfts/2433"
      }]
    }
  }'

When a supported URL is detected, the client receives the enriched alert with context in an action object:

{
  "actions": [{
    "type": "link",
    "label": "Add Collateral",
    "url": "https://jup.ag/lend/borrow/1/nfts/2433",
    "context": {
      "type": "position",
      "apiUrl": "https://markets.dial.to/api/v0/positions/owners?walletAddresses=6JpNV6DK88auwzKVizdeT4Bw3D44sam5GqjcPCJ7y176&bundleIds=jupiter.borrow.1.2433",
      "action": "deposit"
    }
  }]
}

The context object is automatically added by Dialect’s mapping service for supported protocols. See Blinks in Alerts for complete implementation guide.

Messages with Images

Include images in your notifications using publicly accessible URLs. Images are supported for IN_APP and EMAIL channels.

curl
TypeScript

curl https://alerts-api.dial.to/v2/{appId}/send \
  --request POST \
  --header 'x-dialect-api-key: YOUR_API_KEY' \
  --header 'Content-Type: application/json' \
  --data '{
    "recipient": {
      "type": "all-subscribers"
    },
    "channels": ["IN_APP", "EMAIL"],
    "message": {
      "title": "New Feature Announcement 🎉",
      "body": "Check out our latest feature that will revolutionize your workflow!",
      "image": "https://yourapp.com/images/feature-preview.png",
      "actions": [
        {
          "type": "link",
          "label": "Try New Feature",
          "url": "https://yourapp.com/new-feature"
        }
      ]
    }
  }'

const featureAnnouncement = {
  recipient: {
    type: 'all-subscribers'
  },
  channels: ['IN_APP', 'EMAIL'],
  message: {
    title: 'New Feature Announcement 🎉',
    body: 'Check out our latest feature that will revolutionize your workflow!',
    image: 'https://yourapp.com/images/feature-preview.png',
    actions: [
      {
        type: 'link',
        label: 'Try New Feature',
        url: 'https://yourapp.com/new-feature'
      }
    ]
  }
};

await fetch(`https://alerts-api.dial.to/v2/${appId}/send`, {
  method: 'POST',
  headers: {
    'x-dialect-api-key': 'YOUR_API_KEY',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify(featureAnnouncement)
});

Step 4: Custom Data

The data parameter allows you to attach arbitrary key-value pairs to your alerts. This data is accessible in notification history and push notification payloads, enabling powerful use cases. Common use cases:

Deep linking to specific screens in your app
Transaction metadata for user reference
Custom actions and routing logic
Analytics and tracking identifiers

Validation rules:

Property names: alphanumeric characters, underscores, and hyphens only (max 64 characters)
Property values: strings only (max 500 characters)

curl
TypeScript

curl https://alerts-api.dial.to/v2/{appId}/send \
  --request POST \
  --header 'x-dialect-api-key: YOUR_API_KEY' \
  --header 'Content-Type: application/json' \
  --data '{
    "recipient": {
      "type": "subscriber",
      "walletAddress": "9WzDXwBbmkg8ZTbNMqUxvQRAyrZzDsGYdLVL9zYtAWWM"
    },
    "channels": ["IN_APP", "PUSH"],
    "message": {
      "title": "Trade Executed Successfully",
      "body": "Your swap of 100 USDC to SOL has been completed."
    },
    "data": {
      "type": "transaction",
      "transactionId": "3x7Kj9mNp...",
      "amount": "100",
      "fromToken": "USDC",
      "toToken": "SOL"
    }
  }'

const alertWithData = {
  recipient: {
    type: 'subscriber',
    walletAddress: '9WzDXwBbmkg8ZTbNMqUxvQRAyrZzDsGYdLVL9zYtAWWM'
  },
  channels: ['IN_APP', 'PUSH'],
  message: {
    title: 'Trade Executed Successfully',
    body: 'Your swap of 100 USDC to SOL has been completed.'
  },
  data: {
    type: 'transaction',
    transactionId: '3x7Kj9mNp...',
    amount: '100',
    fromToken: 'USDC',
    toToken: 'SOL'
  }
};

await fetch(`https://alerts-api.dial.to/v2/${appId}/send`, {
  method: 'POST',
  headers: {
    'x-dialect-api-key': 'YOUR_API_KEY',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify(alertWithData)
});

The data object is stored with the notification and can be retrieved later from the notification history endpoint. This makes it perfect for implementing deep linking or passing context to your application.

Step 5: Topic-Based Messaging

If you’ve configured notification topics, you can send targeted messages to users who have subscribed to specific categories.

curl
TypeScript

curl https://alerts-api.dial.to/v2/{appId}/send \
  --request POST \
  --header 'x-dialect-api-key: YOUR_API_KEY' \
  --header 'Content-Type: application/json' \
  --data '{
    "recipient": {
      "type": "all-subscribers"
    },
    "channels": ["EMAIL", "IN_APP"],
    "message": {
      "title": "🗳️ New Governance Proposal: Protocol Upgrade",
      "body": "A new governance proposal is now live for voting. Your participation matters for the future of our protocol."
    },
    "topicId": "governance-updates"
  }'

const governanceUpdate = {
  recipient: {
    type: 'all-subscribers'
  },
  channels: ['EMAIL', 'IN_APP'],
  message: {
    title: '🗳️ New Governance Proposal: Protocol Upgrade',
    body: 'A new governance proposal is now live for voting. Your participation matters for the future of our protocol.'
  },
  topicId: 'governance-updates'
};

await fetch(`https://alerts-api.dial.to/v2/${appId}/send`, {
  method: 'POST',
  headers: {
    'x-dialect-api-key': 'YOUR_API_KEY',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify(governanceUpdate)
});

Message Examples by Use Case

Welcome Message

const welcomeMessage = {
  recipient: {
    type: 'subscriber',
    walletAddress: userWallet
  },
  channels: ['EMAIL', 'IN_APP'],
  message: {
    title: 'Welcome to [Your App]! 🎉',
    body: 'Thanks for subscribing! You will now receive important updates and alerts.',
    actions: [
      { 
        type: 'link', 
        label: 'Get Started', 
        url: 'https://yourapp.com/onboarding' 
      }
    ]
  }
};

Transaction Alert

const transactionAlert = {
  recipient: {
    type: 'subscriber',
    walletAddress: userWallet
  },
  channels: ['IN_APP', 'EMAIL'],
  message: {
    title: 'Transaction Confirmed ✅',
    body: 'Your 0.5 SOL transfer to 3x7Kj...9mNp has been confirmed.'
  }
};

Security Alert

const securityAlert = {
  recipient: {
    type: 'subscriber',
    walletAddress: userWallet
  },
  channels: ['EMAIL', 'IN_APP'],
  message: {
    title: '🔒 Security Alert: New Login Detected',
    body: 'A new login to your account was detected from a new device. If this was not you, please secure your account immediately.',
    actions: [
      { 
        type: 'link', 
        label: 'Review Security', 
        url: 'https://yourapp.com/security' 
      }
    ]
  }
};

Price Alert

const priceAlert = {
  recipient: {
    type: 'subscriber',
    walletAddress: userWallet
  },
  channels: ['IN_APP'],
  message: {
    title: '📈 Price Alert: SOL +12%',
    body: 'Solana is up 12% in the last hour, now trading at $145. Your portfolio value has increased by $340.',
    actions: [
      { 
        type: 'link', 
        label: 'View Portfolio', 
        url: 'https://yourapp.com/portfolio' 
      }
    ]
  },
  topicId: 'price-alerts'
};

Error Handling

Common Response Codes

202 Accepted: Message sent successfully

{}

400 Bad Request: Invalid request format

{
  "error": {
    "message": "Validation failed",
    "details": "Title is required"
  }
}

401 Unauthorized: Invalid API key

{
  "error": "Unauthorized"
}

403 Forbidden: Access denied

{
  "error": "Forbidden"
}

Error Handling Example

async function sendNotificationSafely(appId: string, apiKey: string, message: any) {
  try {
    const response = await fetch(`https://alerts-api.dial.to/v2/${appId}/send`, {
      method: 'POST',
      headers: {
        'x-dialect-api-key': apiKey,
        'Content-Type': 'application/json'
      },
      body: JSON.stringify(message)
    });

    if (!response.ok) {
      const error = await response.json();
      throw new Error(`HTTP ${response.status}: ${JSON.stringify(error)}`);
    }

    console.log('✅ Message sent successfully');
    return { success: true };

  } catch (error) {
    console.error('❌ Message sending failed:', error);
    
    if (error.message.includes('401')) {
      return { 
        success: false, 
        error: 'Invalid API key',
        code: 'UNAUTHORIZED'
      };
    } else if (error.message.includes('400')) {
      return { 
        success: false, 
        error: 'Invalid request format',
        code: 'BAD_REQUEST'
      };
    } else {
      return { 
        success: false, 
        error: 'Unknown error occurred',
        code: 'UNKNOWN_ERROR'
      };
    }
  }
}

Best Practices

💡 Message Design Tips:

Keep titles concise and descriptive (especially important for email subjects)
Structure longer messages with clear sections
Always include clear calls-to-action when appropriate
Use HTML formatting only for email channels

💡 Technical Tips:

Test your messages across different channels (IN_APP vs email vs Telegram)
Implement proper error handling and retry logic for critical notifications
Use batch sending for multiple recipients to improve efficiency
Consider user time zones when sending time-sensitive notifications

💡 User Experience Tips:

Respect user preferences and subscription settings
Provide context in your messages - users should understand why they’re receiving the notification
Use topic-based messaging to ensure relevance
Make action buttons clear and valuable

​Prerequisites

​Message Delivery Overview

​How It Works

​Step 1: Basic Message Sending

​Send to a Single User

​Send to Multiple Users

​Broadcast to All Users

​Send Personalized Messages to Multiple Users

​Step 2: Channel-Specific Delivery

​Target Email and Telegram

​Rich HTML Content for Email

​Step 3: Interactive & Rich Messages

​Actionable Notifications

​Messages with Images

​Step 4: Custom Data

​Step 5: Topic-Based Messaging

​Message Examples by Use Case

​Welcome Message

​Transaction Alert

​Security Alert

​Price Alert

​Error Handling

​Common Response Codes

​Error Handling Example

​Best Practices

Prerequisites

Message Delivery Overview

How It Works

Step 1: Basic Message Sending

Send to a Single User

Send to Multiple Users

Broadcast to All Users

Send Personalized Messages to Multiple Users

Step 2: Channel-Specific Delivery

Target Email and Telegram

Rich HTML Content for Email

Step 3: Interactive & Rich Messages

Actionable Notifications

Messages with Images

Step 4: Custom Data

Step 5: Topic-Based Messaging

Message Examples by Use Case

Welcome Message

Transaction Alert

Security Alert

Price Alert

Error Handling

Common Response Codes

Error Handling Example

Best Practices