This guide focuses on the sending workflow - for dashboard setup and management, see the dashboard introduction.

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Quick Overview

The dashboard provides a composer interface for sending notifications without writing code. Perfect for:
  • Marketing announcements and product updates
  • Community notifications and event reminders
  • Testing notification content and delivery

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Sending Dashboard Alerts

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Single Channel


  1. Go to dashboard.dialect.to and connect your dApp’s wallet
  2. Click “Alerts” or “Send Notification” in the dashboard
  3. Click “Create Alert” to start composing
For detailed setup instructions, check out our quickstart guide.

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Multi-Channel Alert Workflow

Dashboard alerts require creating content for each channel separately before sending (see video below).
Step 1: Select Topic and Recipients
  • Choose your notification topic from the dropdown
  • View subscriber count for each channel (Email: 26, Telegram: 33, In-App: 70)
Step 2: Create Content for Each Channel
Navigate through the channel tabs to create content for each delivery method:
Email Configuration:
  • Rich HTML Editor: Full formatting support
  • Character Limit: 4,096 characters
  • Images: Use HTML <img> tags (no file uploads)
  • Call-to-Action: Add button with label and URL
<!-- Example Email Content -->
<h2>🎉 New Feature Launch</h2>
<p>We're excited to announce our latest feature that will revolutionize your workflow!</p>

<img src="https://yourapp.com/feature-preview.png" alt="Feature Preview" style="max-width: 100%;" />

<p>Key benefits:</p>
<ul>
  <li>Increased efficiency by 50%</li>
  <li>Better user experience</li>
  <li>Advanced analytics</li>
</ul>

<a href="https://yourapp.com/new-feature" style="background: #007bff; color: white; padding: 10px 20px; text-decoration: none; border-radius: 5px;">
  Try New Feature
</a>
Step 3: Review and Send
  • Complete each desired channel by filling out content
  • Preview your content in each tab
  • Click “Send to All Completed Channels” to deliver simultaneously

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Channel-Specific Best Practices

Email Notifications:
  • Subject line should be clear and actionable as it appears as the notification title
  • Content can use HTML formatting and should include a clear call-to-action
  • Images must be hosted with absolute URLs
  • Longer content is acceptable up to 4,096 characters
In-App Notifications:
  • Title should be short and attention-grabbing
  • Content must be concise and under 800 characters
  • Images should be high-quality, 1:1 aspect ratio, and under 100KB
  • Notifications will display in the notification bell component
Telegram Notifications:
  • Only plain text formatting is supported (no HTML)
  • Use emojis sparingly to add visual appeal
  • Include full URLs for any action links
  • Keep messages concise even though there’s a 4,096 character limit

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Dashboard Limitations

Current Limitations:
  • ❌ No Scheduled Sending: All notifications send immediately
  • ❌ No Bulk Content: Each channel must be configured individually
  • ❌ No Templates: Content must be written fresh each time
  • ❌ No A/B Testing: Single message version per channel
Workarounds:
  • For Scheduled Sending: Use programmatic alerts with your own scheduling
  • For Templates: Save content in external documents for copy/paste
  • For Bulk Operations: Use the REST API for automated sending

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Best Practices

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Content Guidelines

  1. Clear Value Proposition: Explain why this notification matters
  2. Action-Oriented: Include clear next steps for users
  3. Brand Consistent: Maintain your voice and tone
  4. Mobile-Friendly: Consider how content appears on mobile devices

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Timing Strategy

  1. Know Your Audience: Send when users are most active
  2. Respect Time Zones: Use scheduling for global audiences
  3. Frequency Limits: Don’t overwhelm users with too many alerts
  4. Event-Driven: Tie notifications to relevant user actions or milestones

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Channel Selection

  1. EMAIL: Professional announcements, detailed updates
  2. TELEGRAM: Quick updates, community engagement
  3. IN_APP: Cross-app visibility, reaches users in integrated applications
  4. PUSH: Direct mobile alerts (only if you own the mobile app)

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Integration with Other Methods

Dashboard alerts work seamlessly with other Dialect notification methods:

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Programmatic + Dashboard Hybrid

  • Use our APIs and SDK for real-time, event-driven notifications
  • Use dashboard alerts for planned communications and announcements
  • Both methods share the same recipient base and notification topics

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Consistent User Experience

  • Users receive notifications through their preferred channels regardless of sending method
  • Unified notification history across all sending approaches

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Next Steps

  • Need more control? Explore programmatic alerts for custom logic via our SDK or API
  • Want event detection? Check out our monitoring section for triggered alerts